Privacy Policy

At Solaire, your trust is sacred. Every detail you share with us is handled with care, intention, and respect because true beauty begins with feeling safe.

Solaire Beauty (“Solaire”, “we”, “our”, or “us”) is committed to respecting your privacy and protecting the personal information you share with us.

This Privacy Policy applies to your access to and use of www.solairebeauty.in (the “Website”) and any services offered through it.
This Privacy Policy may be revised or updated from time to time. We encourage you to review this page periodically to stay informed about how we collect, use, store, and protect your information. By accessing or using www.solairebeauty.in, you acknowledge that you have read and understood this Privacy Policy.

Collection of Personal Information

When you visit, browse, or interact with our Website, we may collect and store personal information that you voluntarily provide to us.
We collect this information to provide you with a smooth, secure, and personalised shopping experience, fulfil your orders, communicate with you, and continuously improve our products and services.
You may browse certain sections of the Website without providing personal information. However, some features, such as creating an account, placing an order, subscribing to communications, or contacting customer support, may require you to provide certain details.
Where applicable, we will indicate which information is required and which information is optional.

The personal information we may collect includes, but is not limited to:

•⁠ ⁠Full name

•⁠ ⁠Email address

•⁠ ⁠Mobile number

•⁠ ⁠Billing address

•⁠ ⁠Shipping address

•⁠ ⁠Payment-related information required to complete transactions

•⁠ ⁠Purchase and order history

•⁠ ⁠Information provided when communicating with our customer support team

•⁠ ⁠Any other information you voluntarily provide to us

The information collected is primarily used to process and fulfil orders, arrange delivery, provide customer support, communicate important order updates, and improve your overall experience with Solaire Beauty.

www.solairebeauty.in may use cookies and similar technologies to improve Website functionality, personalise your browsing experience, understand how visitors interact with our Website, and help maintain security.
Cookies are small files stored on your device that allow our systems to recognise your browser and remember certain information or preferences.

You may choose to disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality, availability, or performance of some features of the Website.

How We Use Your Information

We may use the personal information collected from you for purposes including, but not limited to:
•⁠ ⁠Processing and fulfilling your orders

•⁠ ⁠Delivering products to the shipping address provided by you

•⁠ ⁠Processing payments and transactions

•⁠ ⁠Providing customer support and responding to your questions or requests

•⁠ ⁠Sending order confirmations, shipping updates, delivery notifications, and other service-related communications

•⁠ ⁠Managing your account, where applicable

•⁠ ⁠Improving our Website, products, services, and overall customer experience

•⁠ ⁠Conducting internal research, analytics, and performance assessments

•⁠ ⁠Detecting, investigating, and preventing fraudulent, suspicious, or unauthorised activity

•⁠ ⁠Protecting the security and integrity of our Website and services

•⁠ ⁠Complying with applicable legal, regulatory, accounting, or compliance requirements

•⁠ ⁠Sending you promotional offers, product updates, newsletters, launches, or marketing communications where permitted and in accordance with your communication preferences

You may opt out of promotional or marketing communications from us at any time.

Technical and Usage Information

When you access or use www.solairebeauty.in, certain technical and usage information may be collected automatically to help us understand how our Website is being used and to improve its functionality and security.

This information may include:
•⁠ ⁠IP address

•⁠ ⁠Browser type and version

•⁠ ⁠Device type and information

•⁠ ⁠Operating system

•⁠ ⁠Pages viewed or visited

•⁠ ⁠Time spent on the Website

•⁠ ⁠Navigation and browsing behaviour

•⁠ ⁠Referral sources

•⁠ ⁠General Website interaction information

This information may be used to maintain Website security, identify and troubleshoot technical issues, analyse Website performance, understand customer behaviour, and improve the overall user experience.
From time to time, we may also invite customers or Website visitors to participate in surveys, product feedback, reviews, or other research initiatives. Participation in such activities is entirely voluntary.

Sharing of Personal Information

To operate our business efficiently and provide our products and services to you, we may share relevant personal information with trusted third-party service providers.

These may include:
•⁠ ⁠Courier and logistics partners

•⁠ ⁠Shipping and fulfilment service providers

•⁠ ⁠Payment gateway and payment processing providers

•⁠ ⁠Website hosting and technology service providers

•⁠ ⁠E-commerce platform providers

•⁠ ⁠Customer support service providers

•⁠ ⁠Marketing, advertising, and analytics service providers, where applicable

•⁠ ⁠Professional or regulatory service providers where required

Information is shared only to the extent reasonably required for these parties to perform services on our behalf or to comply with applicable requirements. Third-party service providers handling personal information on our behalf are expected to maintain appropriate confidentiality, privacy, and security standards.

Solaire Beauty does not sell, rent, or trade your personal information to unrelated third parties for their independent use.
We may also disclose information where required to do so under applicable law, legal proceedings, regulatory requirements, government requests, or where reasonably necessary to protect the rights, safety, property, or interests of Solaire Beauty, our customers, or others.

Third-Party Websites

www.solairebeauty.in may contain links to third-party websites, applications, payment services, social media platforms, or other external services for your convenience. These websites and services operate independently from Solaire Beauty and may have their own privacy policies, terms, and data-handling practices.

Solaire Beauty is not responsible for the content, privacy practices, security measures, or policies of third-party websites or services.
We encourage you to review the privacy policies of any external website or platform before providing them with your personal information.

Security

We take commercially reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

We work to maintain appropriate safeguards for the information provided to us and review our practices as necessary.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Marketing Preferences and Opt-Out

With your permission or where otherwise permitted, we may send you communications relating to Solaire Beauty products, new launches, offers, promotions, events, or other updates that may be relevant to you.

If you no longer wish to receive promotional emails, newsletters, or other marketing communications from us, you may unsubscribe using the unsubscribe option provided in those communications, where available.

You may also contact us directly at: info@solairebeauty.in

Please note that even if you opt out of promotional communications, we may still send you essential transactional or service-related communications concerning your orders, payments, deliveries, or account.

Your Consent

By accessing or using www.solairebeauty.in and voluntarily providing your personal information to us, you acknowledge the collection, storage, processing, and use of your information as described in this Privacy Policy, subject to applicable law.
Where your consent is required for a particular use of your personal information, we will process such information in accordance with the consent provided by you and applicable legal requirements.

Changes to This Privacy Policy

We may update, revise, or modify this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or applicable requirements.

Any revised Privacy Policy will be published on www.solairebeauty.in. We encourage you to review this page periodically to remain informed about how your personal information is handled.

Contact Us
If you have any questions, concerns, requests, or feedback regarding this Privacy Policy or the way your personal information is collected, used, or handled, please contact us at:

Solaire Beauty
1st Floor, 29, Khasra No. 1748,
Sultanwind Urban, Dharampura, Gujjarpura,
Amritsar, Punjab – 143001, India

Website: www.solairebeauty.in
Customer Care Email: info@solairebeauty.in
Contact: +91 7680911087